Showing posts with label Retailing. Show all posts
Showing posts with label Retailing. Show all posts

Friday, 17 February 2012

Diversify or die!

Farmers are not the only small-business people who have to diversify to keep their head above water.

Yesterday, I highlighted the auto repair shop in the back alley. Their ability to diversity the service they offer is especially limited. They can increase the range of makes/models perhaps.

With the shrinking of the market for hard-copy newspapers and magazines, newsagents have had to join networks, and diversity the range of services they offer their (usually) walk-in/off-the-peg clients. Take this newsagent, in Darlinghurst Road, just opposite the fire-station.

He carries nearly the full range of main newspapers: Fairfax (Sydney Morning Herald,Sun Herald); News Ltd (The Australian, Daily Telegraph, Sunday Telegraph). He only appears not to carry the Financial Review, which, my guess is his clientele would have little use for. He is an agent for the NSW Lotteries, and for a range of mobile phone service providers: Telstra, Lyca and Lebara. He is an agent for government bus tickets. He is an agent for the airport shuttle bus, has an ATM and a public phone.He has a money transfer agency and a machine for developing digital photographs.

And ... he also flogs ice. How diversified can you get!

Monday, 14 November 2011

An eye-poping colour for spinach


Recycled designer fashion on consignment, just down from the Victor Chang Centre and across the road from 'bills', a Bill Grainger cafe that does a mean brekkie.

Sunday, 25 September 2011

William Street Laneway Festival


What do your reckon these two young blokes are doing? Firstly, I thought they were the promised DJs, but they did not have headphones, and that flat white 'board' was not bristling with wires. Now the jeans were hanging from a rope lashed to their upstairs verandah. Could they be designers who are going to decorate the jeans. If you know, tell us. If not, make it up!


Yesterday in Sydney, the sky was a brilliant blue, the temperature was over 30C, and for most of the day a slight breeze fluttered. Today in Sydney, was a dismal grey, the temperature was under 19C, and it drizzled. And today was the second ever William Street Laneway Fashion Festival. Yes, yes - there is an inanity in that title. Let's press on ...


Right now is a tough time for retailers. Consumers are not consuming - well they are consuming, but experiences not possessions. So retailers have to work very hard to get their hand in the consumer-pocket. This is the sort of 'experience' that young folk are craving. But I think the organisers need to do more. They need more music. They need more food, but not in tents, on portable hog-dog stands. They need a coffee cart. They need a distinctive Laneway carry bag. They need more decoration, for the shops to 'spill out' onto the street. To win the hearts and pockets of consumers, they must provide an experience.

Saturday, 10 September 2011

St Kilda, milk bar culture


Milk-bars were everywhere when I was growing up. In New Zealand, apparently, they were called 'dairies'. Hence, the children's book 'Hairy Maclarey from Donaldson's Dairy'. I suspect, nowadays, they have been replaced by the 24/7 Convenience Store.

My friend, Di, was wary of this particular milk-bar. She had never been into it in her 15 years just up the road. This is the red-light district. More on this tomorrow.

Friday, 9 September 2011

St Kilda, boutiques


On Blessington Street, past the Botanic Gardens, but not past the Community Garden, 'Veg Out', is a small bunch of shops with the mandatory cafe. This, however, is a small shop selling clothing for children.

Tuesday, 9 August 2011

Retailing connectivity


Revolutions are not waged on streets alone. Here in Australia, and probably elsewhere around the globe, a revolution is being waged on the shop floor for the hearts and minds of shoppers. If not their hearts and minds, then their hip-pocket will suffice.

Here are two examples of 'bricks & mortar' retailing: Zara has invaded these shores from Spain; David Jones is a home-grown enterprise since 1840. Their difference is apparent in their facade. However, it is the fact that they have a 'High Street' existance that is their challenge. They are using old techniques to woo savvy consumers. DJs has acknowledged a profit down-grade yet seems to be blaming consumers for not spending enough. Other retailers are blaming consumers for buying online after having sampled on the shop-floor. Is shopping just material acquisitiveness, or is shopping a social and psychological 'need'?

Wednesday, 20 July 2011

Tour de Bondi


Up the park end of Bondi, across from the bus depot on the north-south axis, and the Hotel Nelson on the east-west axis, stands the shop of many guises. This time last year, it housed antiques. Maybe less antique, than simply old. And battered. But, now its hour has come round again; its Warholian slice of limelight, in this month of 21 stages of the most onerous of world sports.

I admired, and then plodded on, across the highway overpass, pulling my cadee filled with cat food.

Sunday, 17 July 2011

Yeah yeah yeah yeah stayin' alive!


In Sydney on Thursday, the CEO of our snootiest department store went public looking for a scapegoat for a profit downgrade he was about to announce. Everyone copped a spray, except himself and his board.

This brings me to my photograph today, which shows one of the walkways through the TGV building which stands diagonally opposite the Sydney Town Hall. TGV stands for The Galeries Victoria. No idea why it is called that.[Light-bulb Moment: it is opposite the QVB with its statue of Queen Victoris. Duh!!] However, the site has a fascinating recent history. Recent meaning in my life-time. Watch it!

This is the site of the old Waltons department store which put out its shingle in 1951. The Australian retail scene was changing and old allegiances were being strained - as they are now. Waltons took over Marcus Clark and then swallowed Anthony Hordern's Palace Emporium. Quickly followed McDowell's in 1971. By the following year Waltons had expanded to 96 department stores. The Waltons retail empire was sold to Alan Bond in 1981. The Waltons name disappeared when Bond sold the company in 1987. For many years it was a hole in the ground. Now it is TGV which, although you might think it to be a fast train in France, is actually a couple of malls with small boutiques and coffee shops.

And this stained glass hanging at the Pitt Street entrance.

Wednesday, 25 May 2011

Ici et là - The butcher shop

'Here & There' is a Wednesday series dedicated to shops. The 'here' is the area around Paddington. The 'there' is generally La Rive Gauche de Paris, especially the single-digit arrondissements. I am interested in how people live, not in retailing per se.

Bellevue Road, Bellevue Hill
Are you a harker? Do you look back to some of your childhood and wish it had not disappeared? I do – I wistfully hark back. It is as much in the language that swirls around my head (butcher, baker, greengrocer, corner-store, milk-bar), as it is in the types of places I look for examples of these shops. I search the High Streets and the Main Streets; eschewing the arcades and the shopping malls. I am from the generation who went down the street to buy necessities, not to the mall for a ‘shopping experience’.

Rue Saint-Louis, Ile Saint-Louis
Is it possible to discern a difference between butcher shops in my Parisian haunts and butcher shops here at home? My experience is that super-marchês in Paris are smaller, meaning that the meat sections are also smaller, resulting in the survival of more stand-a-lone butcher shops, la boucherie. In Paris, La Boucherie takes one’s breath away the instant the hearth is crossed.

Left: Rue du Bac Right: Rue de Bourgogne
Finding a stand-a-lone butcher shop in a ribbon development in the Eastern Suburbs of Sydney has been a struggle. It seems that butcher shops are now within malls, like Westfield, or within major grocery supermarkets, like Woollies and Coles. In my mind whirls a faded memory of blue-striped aprons, smoothed and hollowed chopping blocks, massive hooks, sawdust, and missing fingers, or fingers swathed in band-aids (cloth not plastic).

Oxford Street, Paddington
Just as the cuts of meat from assorted animals have altered over the years, so has the ratio of cut to packaged meat. Windows are now replete with a myriad of spiced sausages, seasoned rissoles, and marinaded kebabs. Gone is the tray of wavering tripe, the aerated liver, and the poops of kidney. ‘Offal is awful’ seems to have consigned these ‘cuts’ to the dustbin of history.

Left: Rue Caulaincourt, Montmartre, 18eme Right: Hampden Road, Artarmon
However, there is one distinct similarity between a butcher shop in Paris and its equivalent in Sydney - and this could be in the eye of the beholder, especially should that beholder be a 'harker'. Butchers are proud individuals who really care about the image of solidity that they present to their customers, to the service that they provide for their customers, and the image of their shop in their neighbourhood. Butchers are pillars of their community.

Bellevue Road, Bellevue Hill

Wednesday, 18 May 2011

Ici et là - The bottle shop

'Here & There' is a Wednesday series dedicated to shops. The 'here' is the area around Paddington. The 'there' is generally La Rive Gauche de Paris, especially the single-digit arrondissements. I am interested in how people live, not in retailing per se.

Oxford Street, East Sydney (Adult shop next door is a clue to this location)
In Sydney, bottled alcohol is sold in stand-alone bottle shops, bottle sections within large supermarkets, or bottle shops attached to hotels. Our hotels are similar to English pubs.


Cellar, Rue Bourgogne, 7eme, Paris
In Paris, bottled alcohol is sold through bottle shops called 'caves' which translates as 'cellar'. I think their equivalent of our pub/hotel, is the neighbourhood bar/cafe, although I do not think many bottles are sold through bars for take home consumption. Yeah, yeah, the car is what is known in the trade as 'an added bonus'.

Ocean Street, Woollahra
Nomenclature is interesting here. We call them bottle shops. We call them grog shops. And we also call them a bottle-o. There are a few chains of very large warehouse-size bottle shops, but these are usually owned by either of the two large supermarket chains.

Oxford Street, East Sydney

Tuesday, 3 May 2011

Cafe Omer


Cafe Omer is in Comber Street, Paddington, off Oxford Street where the Three Weeds pub is. It prides itself on the quality of its coffee. However, being about 100m down on the left, it needs to be 'in-yer-face' with the identification. So this sign is on the corner. It changes regularly.